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Eyes and Teeth Advice and Information on what to do if you have concerns with your eyes or teeth Eyes Click here for more information Local Services Minor Eye Conditions Service What is the Minor Eye Conditions Service? The Minor Eye Conditions Service (MECS) provides assessment and treatment for people with recently occurring minor eye problems. It is an NHS service provided by accredited optometrists (also commonly called opticians) What Conditions Can Be Treated by the Service? If you are experiencing: Red eye or eyelids Dry, gritty or uncomfortable eyes Eye irritation and inflammation A lot of recent discharge from the eye or watery eye Recently occurring flashes or floaters Painful eye Ingrowing lashes Recent and sudden loss of vision Foreign body in the eye You can arrange an appointment with an optometrist through the Minor Eye Conditions service. In an emergency you should visit A and E for treatment Teeth How can I access an NHS dentist in an emergency or out of hours? Getting help from a dentist Dentists are open for urgent and routine treatments. If you're registered with a dentist, you can contact the surgery by phone or in person. You might have to wait for an appointment if it's not urgent. If you need dental treatment in an emergency call a dentist: some surgeries offer urgent appointments at short notice if you do not have a dentist, find one by calling NHS 111 If you need to see a dentist out of hours call a dentist: their voicemail may advise where to get out-of-hours treatment call NHS 111 to find an out-of-hours dental service near you Do not contact a GP, as they will not be able to offer emergency or out-of-hours dental care. If you're in pain while waiting to see a dentist, take painkillers such as paracetamol or ibuprofen. NHS 111 can also offer other self-care advice. For more information click here

Obtain guidance and insights on various long-term health conditions to assist you in managing symptoms and enjoying a more comfortable life. Long Term Conditions COPD Chronic Obstructive Pulmonary Disease (COPD) is a term used to describe chronic lung diseases including emphysema, and chronic bronchitis. This disease is characterized by breathlessness. Some people with COPD also experience tiredness and chronic cough with or without mucus. COPD NHS Conditions - COPD Asthma Asthma is a very common long-term lung condition. It affects the airways that carry air in and out of your lungs. People with asthma often have sensitive, inflamed airways. They can get symptoms like coughing, wheezing, feeling breathless or a tight chest. Asthma NHS Conditions - Asthma Dementia Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities. Chronic Pain Anonymous - Chronic Pain Anonymous (CPA) is a fellowship of people from all walks of life who live with chronic pain and chronic illness.

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Facing an alcohol addiction, whether personally or with a loved one, can be challenging. Here are some valuable resources to provide advice and support in this area. Alcohol Surrey Drug and Alcohol Care listen to understand our callers struggles and then advise on services or refer directly into treatment with Telephone Counselling Service or partner agencies. Sometimes, just talking about thoughts and feelings, can be enough to make a change or to feel better. You can now download Try Dry®: the Dry January® app for free to help you drink more healthily. Alcohol Support - Realising you have a problem with alcohol is the first big step to getting help. A good place to start is with a GP. Try to be accurate and honest about how much you drink and any problems it may be causing you. Sober in 7 Andy Smith is a Sober Coach, Author, and creator of “The Freedom Program” – the simple, 7-step approach to alcohol recovery that’s helped thousands of adults trade in the booze for a healthier, happier, more fulfilling lifestyle Drinkaware - Practical tips and advice to help you stop drinking alcohol completely With You - Information, advice and self-help resources to help you cut down or stop drinking or using drugs, and improve your mental wellbeing. Alcohol Change UK If you're worried that you're drinking too much, there's support available. Find out about your options. Change Grow Live - If you're concerned about something and you don't know what steps to take, Change, Live, Grow have lots of advice and info that can help. Mind - List of organisations who offer support for recreational drug and alcohol addiction, including organisations who can help if you are supporting someone else. Break Free - Confidential wellness and recovery support program for alcohol and drugs SMART Recovery - SMART Recovery helps participants decide whether they have a problem, builds up their motivation to change and offers a set of proven tools and techniques to support recovery. Alcoholics Anonymous is a fellowship of people who come together to solve their drinking problem. It doesn't cost anything to attend A.A. meetings.

Mental health advice and information for adults .. Are you experiencing a mental health crisis? Click the Red Cross for helpful information and advice Adult Mental Health One in four adults experiences at least one diagnosable mental health problem in any given year. People in all walks of life can be affected and at any point in their lives. Mental health problems represent the largest single cause of disability in the UK. Click here to send an online form to arrange a non-urgent appointment with a medical professional Mental Health CALM are the Campaign Against Living Miserably (CALM) and they're taking a stand against suicide. That means standing up to stereotypes and standing together to show life is always worth living. Mary Frances Trust Since 1994, Mary Frances inspire Surrey residents to find ways to restore and maintain their mental wellbeing. Their services have no waiting lists and no time limits – they support people for as long as they need. They also work hard to challenge mental health stigma and promote emotional self-care Recovery College Online Providing a range of online educational courses and resources to people who might be struggling with mental health issues, families, friends, mental health workers and anyone else who might be interested. Man Up raise awareness about mental health among men through their charity. Founded by a man who wished to change mental health for the better. Men talking to men about mental health developed into a fully registered charity that is chipping away at stigma. Mind They support minds – by offering help whenever you might need it through their information, advice and local services. ieso Join over 120,000 people who’ve used ieso's one-to-one typed therapy. ieso is free and available to many NHS patients across the UK. It only takes a minute or two to check if typed cognitive behavioural therapy (CBT) is available to you. Healthy Surrey This webpage is for anyone aged 18 years or above who is looking to take the first steps to improve mental well-being for themselves, their friends or family members. There is some information for young people too. Better Health There are little things we can all do to lift our mood or ease our anxiety – we need to find what works for us. This could be as simple as taking a walk in nature, prioritising our sleep or opening up to a friend. Our little thing, if we keep doing it, will make a big difference to how we feel. Safe Havens provide out-of-hours help and support to people who are experiencing a mental health crisis or emotional distress and their carers. The Safe Havens are open evenings, weekends and bank holidays. The Safe Havens are designed to provide adults with a safe alternative to A&E when in crisis. With you Free, confidential counselling and cognitive behavioural therapy (CBT) in Surrey and Kent. With You (previously Thinkaction) is a charity offering free talking therapies like counselling and cognitive behavioural therapy (CBT) in Surrey and Kent. They can help with a range of mental health problems, including stress, anxiety and depression. You don’t need a referral from your GP but you do need to be aged 17 or over and be registered with a GP in Surrey or Kent. The Hive is nestled behind the trees along Park Barn Drive, just by Kings College School. The centre is an accessible space and open to everyone of all ages. The space celebrates bringing people together and providing our communities with somewhere to get together, enjoy and be inspired. Clic Access a host of mental health information, tools, tips and resources to help yourself, as well as your carers, family and friends. Their online chat room is available for you to connect with others on the things that matter to you, wherever you are. Heads Together is a mental health initiative spearheaded by The Royal Foundation of The Prince and Princess of Wales, which combines a campaign to tackle stigma and change the conversation on mental health with fundraising for a series of innovative new mental health services. Samaritans offer a wide range of support both in person, on the phone and online. OCD-UK Helping you understand Obsessive-Compulsive Disorder Information plays an important role in helping people understand and come to terms with Obsessive-Compulsive Disorder (OCD). They aim to educate, offer hope and support people through the difficult times, right through to recovery and everything in between. Therapy Comics Many of the interventions used to treat mental health problems can be illustrated. This allows a universal resource to be available for therapists to use with anyone who struggles with typical text-based materials. Therapy Comics is developing high-quality, materials for evidence-based interventions that are in common use by therapists. Anxiety UK Whether you have anxiety, stress, anxiety-based depression or a phobia that’s affecting your daily life, they're there to help and are here for you. HelpGuide.org is an independent nonprofit that runs one of the world’s leading mental health websites. Each month, millions of people from all around the world turn to them for trustworthy information they can use to improve their mental health and make healthy changes. Emotions Anonymous (EA) has helped many people live more comfortably with their emotional issues. Dual Diagnosis Anonymous are a peer support/mutual aid fellowship that supports people with a combination of mental health issues and addiction/substance/alcohol misuse (otherwise known as a Dual Diagnosis). GrassRoots empowering people to help save lives from suicide through educating, connecting and campaigning nationally.

Details on the Pharmacy First initiative and considerations for whether visiting a pharmacist could be more beneficial for your health concerns. From the 31st January 2024 Pharmacists will be able to prescribe medications for a number of minor illnesses. There are also a number of other services that the Pharmacist can offer. This will hopefully relieve some of the pressure in GP surgeries and save time and worry for patients. Pharmacy Contraception Service Launched on 1/12/23: The pharmacist will offer a confidential consultation and as part of that, will reach a shared decision with the person on the ongoing supply of their current oral contraception, ensuring clinical appropriateness. It will allow pharmacists to initiate contraception and provide an ongoing supply for patients who are already established on a contraception. Patients will be able to visit the NHS website and use the postcode tool to find local pharmacies who deliver the contraception service. A person may self-refer or be referred by their general practice, sexual health clinic or equivalent, to a participating pharmacy. A pharmacy may also identify a person is suitable for the service and highlight it to appropriate individuals. Blood Pressure Service The NHS Community Pharmacy Blood Pressure Check Service supports risk identification and prevention of cardiovascular disease. This service will identify people over the age of 40 who have previously not been diagnosed with hypertension and to refer those with suspected hypertension for appropriate management. Pharmacy First Launched on 31/1/2024 Pharmacists will be allowed to manage 7 minor illnesses with a restricted set of medications available to prescribe. This has been discussed rigorously within a multi-disciplinary team. The 7 minor illnesses include: Uncomplicated Urine infection of Women ages 16-64 Shingles in people 18 years and older Impetigo in people 1 year and over Infected insect bites in people 1 y ear and over Sinusitis in people over 12 years of age Sore throat in people 5 years and over Acute Otitis Media (Ear Infection) in people aged 1-17 Pharmacists will offer self-care advice, reassurance, alternatives to antibiotics and where necessary antibiotics. Many alternative medications have been made available for a pharmacist to prescribe as a first line of action where appropriate before antibiotics. Could You be Suitable for Pharmacy First? Urinary Tract Infection Is the patient a female between the ages of 16 and 64? Do they have 2 of the following symptoms? Pain or burning when passing urine? New need to get up and pass urine at night? Cloudy urine? If so then the pharmacist may well be able to help Earache Is the patient between 1 and 17 years old? Do they have new ear pain with or without a fever? If the patient is a child are they tugging at their ear? As long as their symptoms have lasted less than 5 days and they do not appear listless or floppy then the pharmacist may be able to help. Sinusitis Is the patient aged 12 or over? Do they have a nasal blockage or nasal discharge AND any of the following: Facial pain/pressure or headache Reduction or loss of smell (in adults) Cough (in children) Temperature Pain in your teeth Then a pharmacist may be able to help Sore Throat Is the patient 5 years old or older? Have symptoms started in the last 3 days? Have they had a fever in the last 24 hours accompanied by white spots on the tonsils or inflammation of the tonsils? but with no cough? Then a pharmacist may be able to help Infected Insect Bite Is the patient over 1 year? With spreading redness and inflammation around a bite or with a Puss like discharge from the area? Then a pharmacist may be able to help Impetigo Is the patient 1 year old or older? Do they have any of the following symptoms? Red sores or blisters on the skin Crusty golden brown scabs Are they itchy or painful Have they recently been in contact with someone with impetigo Then a pharmacist may be able to help Shingles Is the patient aged 18 or over? Do they have a tingling or unusual sensation on their skin? A painful patch of redness with blistering on one section of the body which is on one side only? Then a pharmacist may be able to help A pharmacist will not usually be able to help if you are pregnant, do not fit into the criteria or if you are immunosuppressed. Please visit your local pharmacy for more guidance and advice.

Help after rape and sexual assault If you've been sexually assaulted it's important to remember that it was not your fault. Sexual violence is a crime, no matter who commits it or where it happens. Don't be afraid to get help. Help after rape and sexual assault

For individuals who have served in the military and are in need of support and guidance, here are links to some excellent organisations that can assist you. Armed Forces Mental Health Pathways Combat Stress Helpline for veterans and their families: 0800 138 1619 or text on 07537173683 or email helpline@combatstress.org.uk Samaritans Veterans is a free app that can provide you with emotional support after your career in the Armed Forces NHS - Mental health support for serving personnel and reservists Combat Stress - If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines HeadFit Mental fitness is as important as physical fitness. Use HeadFIT to keep your mental fitness strong and perform at your best. Help for Heroes Whether you need urgent support, a listening ear, or want to find out more about how Help for Heroes help the Armed Forces community, we're here to help. Op RESTORE: The Veterans Physical Health and Wellbeing Service is an NHS service that ensures those who have served within the UK Armed Forces access the right treatment for significant, continuing physical injuries and illnesses caused by their time in the Armed Forces. Ask your GP to refer you to Op RESTORE, the service can then create a plan for you using clinical information from your medical records. OpCourage The veterans mental health and wellbeing service for all ex - serving members of the UK armed forces and service personnel including those making the transition to civilian life and reservists. Op Courage Surrey area: Call 03003040657 or email opcourage@spft.nhs.uk Armed Forces Network The members work together to improve the lives of the Armed Forces community (ex and serving personnel and their immediate families). Armed Forces and Veterans Breakfast Club The official AFVBC is a vital community where veterans come together to share stories, find support and enjoy a hearty breakfast. Casting Away Trauma The University of Essex and iCARP CIC are running a research study to investigate how angling in a peaceful, friendly setting can help military veterans and emergency service personnel living with PTSD. (Please click image to see PDF info or click text to be taken to website) Forcesline is a free and confidential telephone helpline and email service that provides emotional support and a listening ear to those in the Armed Forces community who are feeling lonely, isolated or are struggling to cope with everyday life. Defence Medical Services’ Veterans and Reserves Mental Health Programme – Offers a full mental health assessment at the closest Department of Community Mental Health (DCMH) by a consultant psychiatrist to anyone who has seen operational service since 1982 or Reservists who have been on operations since 2003. Treatment is offered to those whose mental health is attributable to their service. Referral is primarily via GP. Tel: 0800 032 6258

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Advice and information for loved ones of those who struggle with addictions. Support and Advice for Family and Friends of Addicted People Nar Anon A 12-step program designed to help relatives and friends of addicts recover from the effects of living with an addicted relative or friend. Co-Anon Family Groups UK & Eire for Friends and Family of Cocaine Addicts and all other Mind-altering Substances AL-Anon is there for anyone whose life is or has been affected by someone else’s drinking. COSA - If someone else’s sexual behavior is causing you pain, then you can find comfort and hope in COSA. ALATEEN - Alateen meetings are for 12-17 year olds inclusive. ALANON believe alcoholism is a family disease that affects everyone in the family. S ANON - Hope and Help for Families and Friends of Sexaholics COSA GAM ANON Compulsive gambling is recognised as an emotional illness. As wives, husbands, partners, siblings, children or friends of compulsive gamblers GAM ANON know that living with this illness can prove a devastating experience. Families Anonymous - Families Anonymous is a world-wide fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. FA has groups, spread throughout the country, which meet regularly. Any concerned person is encouraged to attend the meetings, even if there is only a suspicion of a problem. The ACA community brings together a diverse group of people who meet to share their experience of growing up in an alcoholic or dysfunctional home where abuse, neglect or trauma were present.

Suggested offline reading for different conditions, health and social issues. Offline Resources Mental Health for Children recommends reading to help you deal with worries, feel better and boost your mood. The books have been chosen by children, carers, health experts and librarians. You can find the books in your library. Teenagers This booklist is targeted at teenagers (13–18) and includes a range of reading levels and formats to support less confident readers and encourage engagement. Adult Mental Health - helpful information and support for managing common mental health conditions, or dealing with difficult feelings and experiences. Some books also include personal stories from people who are living with or caring for someone with mental health needs. Dementia Reading Well for dementia recommends helpful reading and digital resources for people living with dementia. There are also books for family, friends and carers.